Frequently Asked Questions

General Questions

  • Does Chem-Dry Space Coast offer coupons, specials or promo codes for carpet cleaning?

    Yes, we do occasionally offer coupons and special promotions. You can find our current coupons on the Coupons page. You should also follow us on Facebook & Twitter to get the latest carpet cleaning coupons and be notified of promotions as soon as they are happening.

  • What kind of products does Chem-Dry use?

    We use high-quality solutions that are gentle on carpet, upholstery, and the other surfaces we clean, but tough on grime. Our primary cleaner, The Natural® doesn’t contain any harsh soaps or harsh chemicals. Instead, it uses the power of carbonation to lift out dirt, dust, and other unwanted elements.

  • Is Chem-Dry Space Coast a steam cleaning service?

    No, Chem-Dry Space Coast is not a steam cleaner. We use carbonation to lift up dirt and grime from your carpets so we do not need to use the gallons of water that typical steam cleaners use. Continue on to the next question below to see how Chem-Dry compares to steam cleaning.

Carpet Cleaning

  • What are the best carpet cleaning products I can buy?

    For maintenance in between professional carpet cleanings, there are a wide range of Chem-Dry products available online, such as the Stain Extinguisher and Carpet Deodorizers, that will help you to tackle dirt, spills and odors. You can also purchase these and other cleaning agents directly from us.

  • Is there a good homemade carpet cleaning solution out there?

    There is no substitute for professional-grade carpet cleaning from a Chem-Dry Space Coast technician, but regular maintenance can help keep the dirt away. Chem-Dry uses many products that are all-natural, and sometimes the best solution in between professional cleanings is regular vacuuming with a HEPA filter to keep those airborne allergens at bay.

  • How do you clean my car's upholstery and carpet?

    To supplement regular vacuuming, you might need to remove some stubborn dirt or stains from the upholstery and carpet in your car. Oil can get particularly deep and difficult to remove, so you might want to try a Grease and Oil Stain Extinguisher. We know cars aren’t the only vehicles you have either. Check out what we do to clean upholstery and carpets in boats and RVs.


Upholstery Cleaning

  • How long does it take for furniture to dry?

    In most cases, the furniture dries within just a couple of hours, but in some cases it may take overnight to fully dry depending on the upholstery's fabric and how deeply it was cleaned.

  • How often should I have my upholstery professionally cleaned?

    Manufacturers recommend professional upholstery cleanings every 24-48 months. As with carpets, the presence of kids, pets, allergies and asthma in the home necessitates more frequent cleanings to improve air quality and the overall healthiness of the home.

  • Do you offer protectant or stain guard for upholstery?

    Yes, after the upholstery cleaning, you can have the furniture stain guarded with Chem-Dry’s Protectant.

  • How does Chem-Dry clean upholstery?

    We use our proprietary hot carbonating extraction cleaning method, featuring our core cleaner The Natural®. The carbonated cleaning bubbles release dirt, soil, non-living allergens, and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution, dirt, soil, and non-living allergens from your furniture, leaving it with a deeper, healthier clean than other alternatives.

  • Why should I have my upholstered furniture professionally cleaned?

    In homes that have carpet, up to 80% of the dust and dirt brought into the home can end up in your furniture and upholstered fabrics. Without professional cleaning, this dust and dirt will remain in your carpets and furniture and can become very unhealthy.

Area and Oriental Rug Cleaning

  • How much does it cost to clean an area rug?

    The cost depends on factors like rug size, material, condition, and cleaning complexity. We provide upfront pricing with no hidden fees after evaluating your specific rugs.

  • How often should I have my rugs professionally cleaned?

    We recommend professional cleaning every 6-12 months for most rugs, though high-traffic pieces or homes with pets and children may benefit from more frequent cleaning.

  • Do you clean expensive oriental and Persian rugs?

    Absolutely. Our technicians are specially trained to handle delicate, valuable rugs including hand-knotted orientals, antique pieces, and silk rugs with appropriate care and techniques.

  • How long does it take for rugs to dry?

    Our low-moisture process typically allows rugs to dry within a few hours, though drying time can vary based on rug material, thickness, and humidity levels.

  • Can you remove pet urine odors from rugs?

    Yes, our specialized P.U.R.T.® treatment eliminates pet urine stains and odors at the molecular level, providing complete odor elimination rather than just masking smells.

Pet Urine and Odor Removal

  • How do you remove pet urine odor from carpets?

    Pet odors can linger for months if not treated properly. As urine dries in carpet and padding, millions of concentrated urine crystals become even more pungent. Many companies just mask this odor with fragrances. Chem-Dry uses our patented P.U.R.T.® system to destroy urine crystals and break down enzymes, eliminating pet urine odors permanently.

  • Does P.U.R.T. work on both dog and cat urine?

    Yes! P.U.R.T. was specifically designed to eliminate odors from both dog urine and cat urine. Our treatment is also effective on human urine accidents, making it ideal for households dealing with potty training or elderly care situations.

  • Can carpet cleaning remove dog urine?

    Yes, professional cleaning with our specialized P.U.R.T. treatment is the most effective way to remove dog and other pet urine stains and odors from carpets. Our process addresses both surface stains and deep contamination that DIY methods cannot reach.


  • How long does it take P.U.R.T. to work?

    P.U.R.T. begins eliminating odors immediately upon application. The complete odor-elimination process takes 24 to 36 hours as the product fully dries and completes its molecular breakdown of odor-causing compounds.

  • Why are pet urine stains and odors so hard to clean?

    Pet urine stains and odors are difficult to remove because urine penetrates deep into carpet padding and subflooring. Once urine reaches these areas, it's nearly impossible to eliminate with standard cleaning methods. Our P.U.R.T. process uses specialized chemistry to reach these deep areas and destroy odor sources at the molecular level.


  • What's the difference between Chem-Dry and steam cleaning for pet odors?

    Traditional steam cleaning saturates carpets with excessive water and can actually make pet urine problems worse by spreading contamination and causing odors to set permanently. Chem-Dry's carbonated cleaning process uses minimal water and our specialized P.U.R.T. treatment to eliminate odors without the risks associated with steam cleaning methods.


    For residents throughout Titusville, Viera, and Merritt Island seeking effective pet urine and odor removal, Chem-Dry Space Coast delivers permanent results that restore your home to a fresh, healthy environment. We're committed to helping families and their beloved pets enjoy cleaner, odor-free living spaces throughout North and Central Brevard County.

Commerical Cleaning

  • How often should we schedule commercial cleaning?

    The frequency depends on your business type and foot traffic. Most offices benefit from professional cleaning every 6-12 months, while high-traffic areas may need quarterly service. We'll work with you to create a customized maintenance schedule.

  • How long does commercial cleaning take?

    Most cleanings can be done in 1-2 hours, depending on the size of the space and extent of the damage. It will also dry in about that same amount of time, leading to an average downtime of 2-4 hours.


  • Can you work around our business hours?

    Absolutely! We understand that minimizing disruption to your business is crucial. We can schedule cleaning during off-hours, weekends, or holidays to accommodate your operational needs.


  • Do you provide regular maintenance programs?

    Yes, we offer customized maintenance programs designed to fit your specific business needs and budget. Regular maintenance helps extend the life of your carpets and maintains a professional appearance year-round.


  • What makes Chem-Dry different from other commercial cleaners?

    Our Hot Carbonating Extraction process uses 80% less water than steam cleaning, resulting in faster dry times and reduced business disruption. We also use eco-friendly solutions that are safe for employees and customers, and our process is proven to remove non-living allergens.

Granite Countertop Renewal and Cleaning

  • How often should I have my granite countertops professionally renewed?

    The cost of cleaning an area rug depends on the following factors:


    • Whether you clean it yourself or have it professionally cleaned
    • The area in which you live, and the availability of cleaning services
    • The size of the rug
    • The extent of the dirt or damage
  • How long does the granite renewal process take?

    Most granite countertop renewal services can be completed in 2-4 hours, depending on the size and condition of your surfaces. The sealing process dries quickly, so your countertops are ready for normal use within hours of completion.

  • Will the renewal process damage my granite?

    Our gentle yet effective process is specifically designed for natural stone and will not damage your granite. In fact, regular professional renewal helps prevent damage by maintaining proper sealing and removing harmful buildup.

Stone, Tile, & Grout Cleaning

  • How often should I have my tile and grout professionally cleaned?

    Industry standards recommend professional stone, tile, and grout cleaning every 12-18 months to maintain optimal appearance and protect your investment. High-traffic areas like kitchens and bathrooms may benefit from more frequent cleaning.


  • What types of stone and tile can you clean?

    We clean virtually all types of tile and stone surfaces, including ceramic, porcelain, natural stone, marble, granite, travertine, limestone, and slate. Our technicians are trained to identify the proper cleaning method for each specific material.

  • Will the cleaning process damage my grout or stone?

    Our cleaning process is specifically designed to be safe for all types of tile, stone, and grout. We perform pretests to ensure compatibility and use appropriate cleaning solutions for each surface type.

  • How long does it take for surfaces to dry?

    Most tile and stone surfaces are ready for normal use within 1-2 hours after cleaning, depending on the specific material and environmental conditions.

Specialty Stain Removal

  • What types of stains can you remove?

    We can remove virtually any substance-based stain, including wine, coffee, ink, blood, food stains, and many others. Our motto is "If we can't get it out, no one can!" While we cannot remove stains caused by chemical reactions (like bleach damage), we have tremendous success with most common household stains.

  • How quickly should I call after a spill occurs?

    The sooner you call, the better your chances of complete stain removal. Fresh spills are always easier to remove than set-in stains. We recommend calling immediately for the best results.

  • Are your stain removal products safe for my family and pets?

    Yes, our stain removal products are designed to be safe for your family and pets. We use non-toxic, eco-friendly solutions that are effective on stains while being gentle on your home environment.


  • How long does the specialty stain removal process take?

    The time required depends on the type, size, and age of the stain. Most specialty stain removal treatments can be completed within 1-2 hours, and your carpets will be dry and ready for use within a few hours.

RV & Boat Cleaning

  • How often should I have my RV or boat professionally cleaned?

    We recommend professional cleaning at least once per year for recreational vehicles in regular use, or every 6 months for full-time RVers and frequent boat users. Vehicles exposed to salt air, pets, or heavy use may benefit from more frequent cleaning to maintain a healthy environment and protect your investment.

  • Can you clean all types of RV and boat upholstery?

    Yes, our process is safe and effective for all major upholstery materials found in recreational vehicles, including marine vinyl, microfiber, polyester, cotton blends, and leather. We adjust our technique and cleaning solutions based on the specific materials in your RV or boat.

  • Will your cleaning process damage my RV's electrical systems or electronics?

    No, our low-moisture process uses significantly less water than traditional cleaning methods, and our technicians are trained to work safely around electrical components. We take special precautions to protect sensitive areas and electronics during the cleaning process.


  • Do you provide mobile service for RVs and boats?

    Yes, we bring our professional equipment directly to your location, whether your RV is at your home, in storage, or at a campground. For boats, we can service vessels at marinas or dry storage facilities throughout our service area.


  • How long does RV and boat cleaning take?

    Most RV interiors can be cleaned in 2-4 hours depending on size and condition, while boats typically take 1-3 hours. Our quick-dry process means your recreational vehicle is ready to use within hours of completion.


  • Can you remove salt water stains and mildew odors?

    Absolutely. Our carbonated cleaning process is particularly effective at removing salt residue, and our Fresh-N-Free™ treatment eliminates mildew odors at the molecular level. For persistent mildew issues, we can provide specialized treatments.

Mattress Cleaning

  • How often should I have my mattress professionally cleaned?

    We recommend professional mattress cleaning every 6-12 months for optimal cleanliness and comfort. Homes with pets, children, or allergy sufferers may benefit from more frequent cleanings to maintain a healthier sleep environment.


  • How long does it take for my mattress to dry after cleaning?

    Thanks to our low-moisture Hot Carbonating Extraction process, most mattresses are ready for use within 1-2 hours. This is significantly faster than traditional steam cleaning methods that can leave mattresses damp for 24-48 hours.

  • Is your cleaning process safe for all mattress types?

    Yes, our gentle carbonated cleaning process is safe for memory foam, latex, innerspring, hybrid, and other mattress types. We customize our approach based on your specific mattress materials to ensure optimal cleaning without damage.


  • Can you remove pet urine odors from mattresses?

    Absolutely! Our Pet Urine Removal Treatment (P.U.R.T.®) is specifically designed to eliminate urine odors at their source. This treatment penetrates deep into mattress materials to break down odor-causing compounds for complete elimination.

Leather Cleaning & Restoration

  • What types of leather furniture does Chem-Dry Space Coast clean?

    We provide professional leather cleaning for a wide range of furniture items, including couches, loveseats, sectionals, armchairs, dining chairs, ottomans, benches, and stools. Our cleaning services also extend to other items with leather upholstery. If you're unsure about a specific item, contact us for a free consultation.

  • How often should I have my leather furniture professionally cleaned?

    Leather furniture should be professionally cleaned every 6-12 months, depending on usage and environmental factors. Pieces that receive heavy use or are exposed to pets, children, or high-traffic areas may benefit from more frequent cleaning to maintain their appearance and longevity.

  • Can you restore faded or damaged leather?

    Yes, our leather restoration service can address fading, discoloration, scratches, and other damage. We use specialized pigmentation that perfectly matches your furniture's original color and can revitalize even sensitive aniline leather. We'll assess your furniture's condition and recommend the best restoration approach.

  • Is professional leather cleaning safe for all leather types?

    Our Certified Leather Specialists are trained to identify different leather types and select appropriate cleaning methods and products for each. We use specialized solutions designed specifically for leather care, avoiding harsh chemicals that could damage or dry out your furniture.

Serving Brevard County with Excellence

Chem-Dry Space Coast has been serving families throughout North and Central Brevard County with superior carpet cleaning services. Our commitment to healthier cleaning methods, faster drying times, and exceptional customer service has made us the preferred choice for discerning homeowners in:

  • Titusville
  • Mims
  • Viera
  • Merritt Island
  • Cape Canaveral
  • Cocoa Beach
  • Rockledge
  • And surrounding areas
A Chem-Dry van with logo parked outdoors.

Ready to Experience the Chem-Dry Difference?

Don't settle for outdated steam cleaning methods that leave your carpets soaked and potentially expose your family to harsh chemicals. Choose Chem-Dry Space Coast for a healthier, more effective carpet cleaning experience.


Our trained professionals are ready to show you why thousands of Brevard County families have made the switch from steam cleaning to Chem-Dry's superior process.

Learn More About Our Cleaning Process

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